Terms & Conditions

Welcome to Abaca Carpets. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions.

1. General

By using our website, you confirm that you are legally capable of entering into a purchase agreement and agree to follow these Terms & Conditions.

We reserve the right to update, modify, or change these terms at any time without prior notice. Any changes will be posted on this page.

2. Products

We make every effort to display our products, colors, images, and descriptions as accurately as possible.

However, slight variations in color, texture, size, or appearance may occur due to photography, lighting, screen settings, or the handmade/made-to-order nature of certain products.

3. Made-to-Order Products

Many of our products are made to order and are prepared specifically after an order is placed.

Once production has started, the order may not be cancelled or modified.

4. Pricing & Payment

All product prices are displayed on our website and may be changed at any time without prior notice.

Payment must be successfully completed before an order can be processed.

We reserve the right to refuse or cancel an order in cases of suspected fraudulent activity, incorrect pricing, or other circumstances requiring cancellation.

5. Orders

Once an order has been placed, you will receive an order confirmation using the contact information provided at checkout.

Please ensure that your name, shipping address, email address, and phone number are accurate.

We are not responsible for delays or delivery problems caused by incorrect information provided by the customer.

6. Shipping & Delivery

Orders are generally processed within 3–7 business days.

After processing and shipment, delivery generally takes 7–10 business days.

Delivery times may vary depending on location, shipping carrier, weather, holidays, customs, or other circumstances beyond our control.

7. Returns & Refunds

Because our products are made to order, orders are generally final and non-refundable.

We do not accept returns or refunds due to change of mind, personal preference, or incorrect selections made by the customer.

If you receive a damaged, defective, or incorrect product, please contact us with your order number and supporting photos/videos so we can review the issue and determine an appropriate resolution.

8. Intellectual Property

All content on this website, including images, product descriptions, logos, graphics, text, and other materials, belongs to Abaca Carpets or its respective owners.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

9. Website Use

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to restrict or terminate access to our website if these Terms & Conditions are violated.

10. Limitation of Liability

We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that the website will always be error-free, uninterrupted, or available at all times.

To the extent permitted by applicable law, Abaca Carpets will not be responsible for indirect or unforeseen losses resulting from the use of our website or products.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: abacacarpets@gmail.com
Phone: 8791817074

Last Updated: September 2026